You can cancel at any time. It takes one email and we will not make you explain yourself.
Write to info@finoha.net from the address on your account and ask us to cancel. If your account has no email attached, include your account ID from Settings → Your account ID. We action it and confirm in writing — treat our confirmation as your receipt.
Please cancel at least 24 hours before your renewal date, which is in your purchase confirmation email. A cancellation that arrives after a renewal has already been charged takes effect from the following period.
Cancelling yourself inside the app is on the way. Until it ships, email is the route and it is monitored by people who can actually action it — there is no retention interview, no phone number to call, and no survey to complete. If you were charged after cancelling, tell us and you get a full refund.